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| - Waited an hour after my appointment time to be seen, and the provider didn't even apologize for making me wait. Very annoying especially after being told to arrive half an hour prior to the appointment time, so I ended up waiting an hour and a half after arriving to see a provider.
Front desk staff were very rude. Didn't explain anything to me, just handed me some papers and a urine sample cup. Didn't tell me where the restroom was or why I was doing a urine test and acted very annoyed when I asked questions. I did not want any opioid or narcotic medications, but did the drug screen anyway.
I attempted to make an appointment with Dr. Stearns but was instead assigned an appointment with the nurse practitioner, Janis. Overall, I was very disappointed with my visit. The NP had a very abrasive personality, making uncomfortable jokes about how I don't want to end up like the rest of the patients sitting out in the waiting room and suggesting my problem "really isn't that bad." She then began recommending all these natural creams and essential oils to treat my symptoms, which is absolutely not the reason I paid a copay to see a medical professional. She also prescribed medications and suggested injections. I was then informed that I would be called to set up the injection appointment, which would be performed by one of the physicians who I hadn't even met. After examining me, she again joked that my pain must not be that bad due to the fact that I didn't say ouch to her poking and prodding.
I was very disappointed with this office and with the NP. If you want to be taken seriously and be treated by someone who places their faith in actual medicine and not herbal supplements, you should find another office.
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