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  • Hi Hanna ans Shane, I just wanted to drop an email and tell you that Southwest Bimmers has made me like my BMW for more than the looks. Just a little background...I took my car to BMW of Henderson 2 different times to correct the transmission shifting issue. The first time they kept my car for over a week to replace the engine mounts, they said that was the problem. It did not fix the problem and i was out over $500 for my deductible and a diagnostic check fee. The second time they flat out told me it was all in my head, "I wasn't use to driving a performance vehicle." Unknown to them i have been driving 2 different Porsche models for the last 16 yrs and a Jaguar prior to that. I had given up on being satisfied with driving a BMW. When friends would tell me how "nice" my car was I'd tell them "do not buy one!" In fact i vowed NEVER to buy another BMW, EVER. You replaced my thermostat and reset my adaptive values on my transmission. These two things corrected the rough idle, the hard shifting, and its smoother, and quieter. One visit to your shop and my car runs like a dream. Im no longer embarrassed to have passengers in my car. Now I'm considering a 4 Series next year! As a result of such great results I have referred my Mother to you. Again, Thank You for making my BMW well again, AL Melby
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