Don't believe the hype. This place has horrible customer service. I needed a tire replaced and of course I get hassled above and beyond what I needed. No, I don't want three tires. So, I give the keys up bright and early at 8:00 and not only does it take up until 4:30 pm - I had to call multiple times to get updates on my car. A tire should NOT take a whole 8 hour shift. How about courtesy calls when the vehicles ready?
It's also helpful to mention the large amount of unqualified employees standing around. You'd imagine such labor could be used to improve customer service but no. That's asking too much. Don't be surprised if you come in for an appointment and leave with more issues than when you had initially arrived.
Very sleazy work Discount Tire!