Jessica made me laugh with her food court comment. Yes, I am so glad this place isn't in the food court after that local news expose...(you are probably better in the dark).
Susy's is a welcome addition to those of us in the office buildings around Tower City. If it's cold or rainy expect the line to be out the door, but it does move quickly. Tuesdays and Thursdays are also popular because everyone loves the Chicken Paprikash. There is a lot of variety each day, which I love. Overall the quality is pretty good, too. I think the only soup I haven't liked here was the gumbo (too much okra slime). The rolls aren't much to write home about (generic, store bought type) so I usually opt for the crackers.
They also offer a variety of fresh made sandwiches. I like the grilled cheese with tomato and bacon. Pass on the smoothies though, they have a lot to be desired.