I'm obsessed with this place! The coolest dessert concept ever.....definitely a must when visiting Montreal. I literally came here every single night after dinner because it's so heavenly. The first night we came in there was nobody in line, and we were in and out very quickly. You basically order and pay first, then you pick your dip flavor at the end of the bar. Only downside is the chocolate flavor cannot be dipped into any of the chocolate/dips because of it's structure. )-: But even with no dip the chocolate ice cream was to die for!! I The second night we came in the line was out the door, but it was still worth the wait and the line moves fairly fast. It was so crazy and hectic in there that they accidently skipped our order, as I noticed other people who were behind me in line were getting their orders before me. I let one of the girls know and she was very apologetic and got me my order right away. To make things better she also gave me two coupons for free ice cream for my next visit. Great customer service, and even better ice cream!