First time shopper here. Bought an open box tv online at 2:00 pm so I can pick it up later. Now the website states that an open box excellent condition comes with everything ( no scratches ) EXCELLENT CONDITIONS . SO, I Didn't hear nothing from the store until I decided to call at 10pm the same day. They told me that the credit card didn't go through. Ummm HELLO ? stupid people at Best Buy!!! so why the Hell didn't you call me ??? So I told the lady that I'll go to the store and buy it. She told me that was fine and the tv will be here. So I got to the store and tried to buy it. They brought the tv to look at since it was an open box. Here's the fun part people !!! THE TV HAD NO BOX ( Literally an open box ) NO CONTROL,NO CORD, SCUFFS EVERYWHERE and DIRTY. HOW THE HELL AM I SUPPOSED TO PURCHASE THIS TV AT 1500 AND TURN IT ON? How do you put this crap on sale and state that it's in excellent condition? And the manager tried to give me 10% off. REALLY ? GTFO !!!