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  • I have been going to Coffee Rush for YEARS since my dad lives right around the corner. I've filled up my share of stamp cards with my own money spent here time and again. However, tonight I brought in the last card I had filled - stamps I earned fair and square - and the baristas (two I've never seen before - they seem to have a high turnover lately...) both said they can no longer accept the card because some douchecanoe stole the stamper and some "loyalty" cards two months ago (I'll note that I have been here in the last two months and this is the first I've been told of this). 1. It's not my fault that you kept the stamper within arms reach and didn't pay attention, 2. it's OBVIOUS these cards I brought in were NOT stamped at the same time right before I brought them to you. You should never punish your customers for something one guy did. It's just bad customer service. It's really not my fault that I live in central Phoenix and your only locations are in the east valley so I don't come often enough to see "signs on the door" telling me of the change. I'll still come here because it's great coffee with a nice vibe, but I am pretty disappointed (see: pissed) that I was treated like the theif instead of the loyal customer I am.
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