I didn't end up buying my wedding dress here, but I did get my bridesmaid's dresses from this store and my flower girl's dress. The staff was not very helpful at all when I was trying on dresses & they weren't very helpful when my bridesmaids tried on dresses. I feel they are understaffed because every time I came into the store, there was no one able to help me. I made an appointment and I still had to wait because a "walk-in" came in before me. What is the point of making an appointment if I have to wait anyway? The dresses did come out awesome; however, my bridesmaids each told me when they got sized for their dresses the staff tried to convince them to get larger sizes then they needed. Thank god they didn't listen to them because when their dresses came in, in their actual size, they fit them fine. I didn't get any alterations through Alfred Angelo because they said it can take up to 6 weeks to be done , which is ridiculous. Overall, I was very very pleased with the dresses, but the staff could work a little harder at better customer service- they all seemed like they didn't like working there.