I don't know what it is about this Starbucks specifically, but the coffee that comes out of this location is consistently awful.
My order is really simple: venti iced coffee with milk. I'm not a coffee enthusiast (clearly), but every single other Starbucks is able to make this perfectly. At this location, it tastes like the coffee was reroasted three times and burnt. I've never had this order made properly at this location, while other Starbucks do it perfectly.
This location also handles mobile orders differently than every other one; instead of calling out your order like others, you are supposed to walk to the pick up counter and tell the barista that you made a mobile order. This is totally senseless, since the baristas hardly have attention to give to you while they try to make your order.