ZERO STARS!!! This experience doesn't represent the band well at all. The food was great, I went during the buffet, but that's it. I asked for no refills cause the staff took away my soda while I was in the middle of it. The refill machine is accessible for anyone, even though it was in between the dining area and kitchen, I saw about 6-8 people refill their sodas. But when I did it, they were hostile and told me that I couldn't. I overheard staff members using profanity and insults and when it was time for us to pay, it took 20-25 minutes. I eventually got my cash, but after I left I realized i was shorted two dollars, and feel me and my friends should be compensated for this experience. Unacceptable.