Cashier/waitress should be nicer and learn to smile to customers (especially when you are asked for a tip when paying with debit or credit)... well, perhaps has she been told to glance at customers with this specific beefy eyes to push them to opt for beef burger rather than chicken burger? Or perhaps I was really unlucky to meet the only unfriendly waitress working in this place!!!
Burger ingredients are fresh for sure but the mixture ends up not being tasty enough (or at all). Whichever sauce you choose, there is not any major taste to satisfy your gustatory papillae. Just a regular meat - well-cooked, ok - with a bread - not as smoochie as MacDo's ok - but still...
Does not worth it. Gourmet means something to me... so work on this, enhance the tastiness of sauce and meat, or just rename the store! (like "beefy eye burger"?)