This place was good!
We ordered the Malaysian satay chicken & shrimp pad thai, bean sprout soy egg soft noodle, and fried wontons. The wontons were crazy delicious, the bean sprout egg noodles were also very tasty. The satay pad thai wasn't my fave style of pad thai, less tangy than I'm used to, but that's because I ordered it Malaysian satay-style, so that's my fault (it was still great, just not what I expected).
We'll definitely order from here again.
We did take out so we didn't have the chance to see any bad behaviour on management's part, so I can't weigh in on that point.