Horrible! I went with my boyfriend and we waited for 15 minutes for our table to be acknowledged. The waitress handed us two different menus that had completely different food on them. I wanted their Cuban sandwich, which was from the correct menu, and was told they never have that item. So I ended up just ordering the same meal as my boyfriend. We ordered barbecue bacon cheeseburgers, weren't asked how we wanted them cooked and they arrived about 45 minutes after ordering. Upon arriving, they did not come with bacon or barbecue. When we told the waitress about the missing ingredients (she had to ask us what was supposed to come on the burger after we told her the name of the burger), she said that she would just bring the ingredients on the side. So once we assembled our burgers, we were pretty over it. If it were during a game or a large concert, I would totally give some leniency in the situation. But this was not a busy night. Speaking of games, the Pens game was going on across town and wasn't even playing on the tv. We definitely will not be going back.