The staff are friendly and very knowledgeable. The only downfall is the size of the location, lack of equipment and hours. I have been to other Goodlife fitness centres and have loved their facilities, this one just didn't cut it for me. They have a lot of classes if that is something that you are into doing. It's unfortunate because the location is prime for me and I would have loved to continue going to that location. The upside was that cancellation of my membership was pretty painless and not complicated.