Food: 5 out of 5 stars
Great. Simple. Excellent barbeque.
The online ordering experience could be improved. The menu allows you to order 3 items when the menu item you selected might be two on a plate. Often they are out of items and you'll receive a call after the fact with them asking what you want to do since the item is not available...you'd think there'd be a feature that would allow them to turn items on and off when they run out so that users would be prevented from ordering that item. You also can't delete an item from your cart when ready to check out...you have to cancel the whole order and start over. It also takes a significantly higher number of clicks to select items and check out.
Most of the time the line is out the door even when there are plenty of tables available. It seems like there's opportunity to improve the ordering efficiency.
However, I'll keep going back and back regardless because the food is delicious and even if the online experience isn't perfect, it still gets the job done and I'm glad they allow you to put in an order that way.