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  • Service: 1/5 Food: 3/5 When choosing this location for dinner, I was hoping that I would be having the same experience I have had at other Boston Pizzas...I was very much mistaken. I went here last night with my boyfriend and was extremely disappointed in the service. When we stepped inside the hostess didn't bother to greet us, and simply stared at us until we asked for a table for 2. She then handed us off to another hostess, who handed us off to our waitress. For dinner, we ordered a pizza and a starter salad. We chose to switch out one of the pizza toppings for a different one that was the same price. The waitress repeated our order and we thought we were set. It was not a difficult order. We waited a usual amount of time for our food, but when the manager brought our order, both dishes were completely wrong. He took them back and said he'd have it corrected, and put a rush on them. We hoped he would be right. We ended up waiting for an additional 30 mins for our "rushed" food (them making the correct food this time). During this time, the waitress didn't even check on us to refill drinks, apologize for the wait.... anything. What disappointed me the most, was that the manager didn't offer any kind of apology or discount, after we were left waiting roughly an hour for our food and for their mistakes. Considering the location of the restaurant (about 10 mins from the airport), I was expecting a little more courtesy than what we got. I wouldn't go back here.
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