Good burger place. Clean and modern looking and the food was not too oily like you get at some places. My son loved the Chocolate Shake and my wife and I enjoyed the Charred burgers we ordered.
Reason for the less 1 point is the ordering system. Placed order online for pickup while my wife was driving to their store from a quick shopping trip, but messed up the CVC code on the back of my card. Got a call at 4:10pm for an order to be picked up at 4:20pm originally place at 3:30pm.
Lady over the phone tells me my card was declined and if I wanted to correct the card. I of course said yes and gave her all my details again. At which she says "Thanks just bring your card in with your ID". I promptly said my wife is picking up I am just ordering because I am static and she is driving.
Lady replied with well we will just cancel the order and you can place another one with your wife's details or when she gets here, and even with the original order it will be another 10 mins late. It was just a rude way to address a Client especially when it is a very common occurrence. Families order for other family members to pick up at least we do at many stores/shops.
What was more annoying was after I used a card that my wife had on hand for the order after a quick call to her and she went to pickup with her ID and Card present they DID NOT even check or request it. So the Staff member basically was being annoyingly difficult over the phone or their policies are not thoroughly followed.
To top that, my wife had to wait till 4:45pm an extra 15 mins past the new delayed time. So ordered at 3:30pm got served at 4:45pm.
Other than that, the food was good, and we will be visiting them sometime in the future but maybe this time give their actual sit-in dining a try and review accordingly, hopefully it's not only the food that's good but also the service.
I still recommend you "reading this review" check them out non-withstanding the food deserves it.
Thanks for reading...