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  • Same problem as the earlier reviewer, but with even worse results. The doctor (Dr. Bronstein) and PTs were great. Billing was a nightmare and you should consider this before becoming a patient. I received one statement after my insurance paid its portion. It showed a balance that did not make sense, so I called and left a message requesting more information. Instead of replying, they turned the roughly $30 bill over to a collection agency a few days later. Yes, that's right. One statement showing a current amount was turned over for collection. I requested information via the collection agency, since I had records of payments made for the items turned over for collection, and the Hand Center billing office refused to provide back up material. Since the collection agency said they would report this to the credit bureaus (despite it appearing to be a bogus claim for which no documentation was provided) I ended up paying. I see there is also a complaint filed with the Better Business Bureau for billing problems with the Hand Center. Maybe this is common. Like the other reviewer, the medical care was first rate, but you should probably avoid Bronstein Hand Center.
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