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  • I write this review after putting my dog down a week ago today. I gave it time but feel obligated to post. This is a beautiful designed clinic, very clean. My regular vet was closed when my dog decided it was time to depart. I called around and chose this place since it had high reviews on Yelp and even though not cheap for a Sunday afternoon, was more affordable than other places. It was my first time here. Upon arrival, the receptionist put us immediately into a room so we didn't have to sit in waiting room which was nice. I filled out paperwork and paid the fee's. immediately after paying, a vet tech came in to sedate my dog while I was signing the credit card machine. Can you imagine signing when your dogs eyes roll back when holding in your arms? Then a few minutes later, the vet came in to administer final drug. I barely even caught her name and she left room. I'm a nurse with a masters degree and would have expected to see the vet first before any drugs were administered to explain process as part of informed consent. Everyone was nice but where is compassion? I did not want any labs or testing for my dog but an explanation on plan of care for process would have been nice for the price I paid in money. I called Friday after I left my job to find out when I could pick up my dog's ashes. The receptionist says that someone called me but my number was out of service. I asked what number they called - they read off the number to my cellphone which I was calling from!! When I pointed this out to receptionist, they said maybe someone dialed wrong number. I also had to ask for my dog's hair and foot prints since it wasn't in bag when I picked her up. I had to also ask for receipt since I was not given one at time of passing. I guess you live and learn, luckily you don't have to put your animal asleep every day but I won't choose this place again. I did get a card in mail from vet and staff along with a nice foot print and cedar box with my dogs ashes so this is why I compromised at 3 stars and not less.
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