They have good services but will be ruined by the way the front desk schedules appointments. I booked a reservation ahead of time and they made me wait 45 mins. In fact everyone I saw walk in had an appointment and they made them wait too. Like at least 10 mins. People make appointments for a reason, I can't afford to waste 45 minutes of my day and then just have the front desk tell me it's the nail techs fault for falling behind because someone wanted really long nails. Set proper expectations and give clients a curtesy call if things are that behind. So disappointing and aggravating they make you feel like they don't even want your business. I had to leave because I didn't want to miss an appointment. Total waste of time.