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http://www.openvoc.eu/poi#funnyReviews
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  • I purchased 2 = 75 minute massages via Living Social. I scheduled appointments for me and my wife for 12/2. We were provided timeslots at 10:45 AM. When we arrived, we were informed that our appointments had been cancelled. It was not a great experience and I felt horrible. My wife had taken the day off from work...and I had a full day of activities planned...including the massages. After approximately 10 or more minutes for discussions between the front desk and "management" we were asked if we could reschedule for later or the next day. Unacceptable. By this time, I really had no desire to remain. I have stated that I will return this business....only because, Nancy and Robert made a very good effort to do all they could. They were able to find "one" therapist...so my wife was able to get a massage. They also provided retail products equivalent to the cost of what I paid for the sessions. I hope that "management" gets to the root cause of how/why our appointments were cancelled. I will admit that my wife enjoyed her session...and that made a difference. I hope that no one ever has to experience any "mysterious" cancellations....it REALLY destroyed the mood of the full day I had planned for me and my wife. We recovered....but it is only important that I share this information! Thanks...and I will give Urbana another opportunity one day!
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