About: http://data.yelp.com/Review/id/s714bnjqd3ar5i_pTyxD0g     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • This was the comment I tried to submit on the red robin website, however the city and location wouldn't populate and they are required fields, so I decided to leave my comments/review here. Good afternoon - My comments are about both the Phoenix Arizona location near Metro Center mall as well as the company's website. First off, when trying to utilize the coupon that was sent to my email for 35% off to-go orders, I was very frustrated/confused when I created my order and went to check out, and was told that my login wasn't correct and that the coupon was only good with a valid login. I was further confused when I then logged in to my royalty rewards account with the same information it was telling me was incorrect on the website I was trying to order from. I called the location to explain the problem in hopes that they would know what was going on and they did not. They further told me that they would be happy to take my order over the phone but would not be able to apply the code because it was for online ordering only. I then asked to speak with a manager to see if that would help identify the problem or come to a solution and they said they would see if they could find one. I waited for over 20 minutes on hold. I was appalled and frustrated beyond belief. During the extensive time on hold I took a shot in the dark and tried signing up for (what I thought was) a new account on the website only to come to find out that just because you have a royalty rewards account, doesn't mean you can sign on with the redrobin.com webpage. This is ABSURD. Why should I need two different accounts with one restaurant? Once completing my order I still was wanting to speak to a manager, but got to the point that I had left the house and was en route to the restaurant so I hung up (after being on the call for 30 minutes). When I arrived, three hostesses/servers were standing around the host stand (apparently when I hung up, they stopped the search for a manager) and once I got my food, asked the group if there was a manager available. After all kind of looking at each other one left to go get one. Very frustrating experience given that my fiance and I frequent Red Robin locations on a fairly regular basis. By far the worst experience we've had and especially disappointing given that this is a recently opened location and one that is closer to us than any other.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 111 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software