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| - I took my wife and two children here last night after soccer practice to grab a bite to eat. We were greeted immediately and seated right away, even though they appeared to be super busy with the NCAA Tourney on TV. Then we sat.....and sat....and sat. Finally, a server came over to take our drink orders. My wife asked if they had a beer list and was told "no." Then she asked what was on tap. The response: 22 different beers. No elaboration. My wife had to get up, walk towards the bar to see the tap handles, and then back to the table to put in her order. We also asked for an order of mozzarella sticks to hold the kids over until our meals came. Then we sat some more...probably another 15 minutes or so before she came back to take our meal order.
After 40 minutes of waiting for the mozzerella sticks, I flagged down our server and politely asked if there was any sign of those mozzerella sticks. She snapped back at me "the kitchen is slammed, they are backed up with orders, and they'll be out as soon as they're ready." Then she walked away. Shortly after, two kitchen servers came out with our entrees. No mozzarella sticks. I doubt our server ever went to actually check on them. Who knows...maybe she forgot to put the order in altogether. Regardless, no apology from anyone regarding the blunder.
It's too bad the service here stinks, because the food was great! I had an assortment of wings which were meaty and sauced perfectly, and the garlic parmesean was fantastic! Way better than Native New Yorker IMO. My wife had the Southwestern Burger and fries which were also very good, and the kids had the Pony Burger and the mini corndogs. They both cleaned their plates, so that says something right there.
We might go back and give this place a second chance with a different server. But based on the negative reviews on service already, and the scowels I saw on other servers' faces, I'm not holding my breath that it will be any better.
Tip to the owner: Hiring hot girls certainly adds an element of eye candy to your establishment, but if they can't do the job, people will eventually stop paying you to see what they can get for free on the web. Just sayin'.
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