I arrived to my appointment a total of 8 minutes late due to my Mother being in the Hospital that morning and also thought my scheduled appointment was at 11:15 not 11:10 AM. The front desk was very nice and professional but unfortunately still had a bad experience. After they spoke with the Dr. I was told I could reschedule in June (a month later) or I could wait until after they take a lunch break. REALLY? As if they would never make me wait and take me to a room the moment I arrive. I would rather go to a Dr. that is not too big for their own britches.