| rev:text
| - Here I am, again in Toronto. This time I had to stay close to the airport as all hotels in town seem to be sold out due to the F1 race (at least that's what I guess). Anyway, I happened to be at walking distance from this place and, despite some bad reviews, I decided to give it a try. It's useless to say, it was a decision I regret pitifully. First thing I noticed was the youngness of their personnel. All waitresses seems to be right there on the 21 milestone. That gave me a big tip about the bad service reviews here on Yelp. My waitress was kind of attentive at first but that went south really fast. She got my glass of Malbec and I ordered a wedge salad and then a filet mignon with mashed potatoes. The wedge salad and the bread did come really fast and I have to say they were a really good salad and bread service (hence one of the two stars). The kind you will find in good, reputable steakhouses. After that everything developed in the opposite direction. I got my steak (10+ minutes after I finished the salad) which looked good on the outside. I normally raise my steak from the plate to see if the cooking was consistent and that's when the problem raised. Since this was the first time I got the beef in front of me, not a return from a bad temperature fix, it is very unlikely that the steak will have a perfect knife cut, like the ones you do when the waiter wants you to check on the temperature. Knowing, no chef in the world will make a cut in a beef to check the temperature (that's extremely unprofessional), the only conclusion possible was that that piece of meat was cut before cooking or, my worst guess, it has been returned from another table. I patiently waited for at least 10 minutes waiting for someone to ask me about my food. One thing I noticed was that the manager delivered the plate to my table. My waitress was nowhere to be found. After 10 minutes I saw her standing up from a table in the back of the room where she was with other waitresses working on something (I give her the benefit of the doubt). When she approached me I was already beyond the point of no return. We all make mistakes in life, but it is the way you recover from mistakes what makes the difference. Told the girl the problem and to take the plate back and give me my check. She did the first and sent the manager. I told him I don't want an apology neither another opportunity. It was late, I was tired and they mismanaged the situation. He waived my bill and offered me a $50 gift card (here is the 2nd of the two stars). I thank him for the gesture and said good bye..... for good.
Recommend this place? Well guys, there is a Jack Astors right in front of the street open till 11:30pm.... you got the point, don't ya?
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)