Very accommodating even though my friend and I, who we were shopping for, did not have an appointment. We were taken upstairs to the bridal are and offered mimosas, water, pretzels and cookies.
The only thing I think could be improved upon is the about of people helping each bride. There was one lady helping us, but she was responsible for two other brides. So, in essence, she didn't really help up. It's very difficult to try these dresses on with little to no help.