LUSH BAD REVIEW: I love all Lush products and even recommended them to a lot of my friends and family. I even like their customer service also until I was unfortunate enough to go to this store when manager "CiCi Driscoll" PM is there. I have been to a lot of stores but it is first time I came across such kind of people like who are not so cultured when talking to people especially when they are in a customer service role, one should have the patience and compassion in mind when talking to their customers.
After seeing how she behaved I didn't purchase anything from the store. Her behavior yesterday has upset me very much. I don't think I will ever be back to store. She argued very harshly and made unnecessary scene in the store. I actually thought a lot if I should call customer service or not to let them what happened but then I thought this might help Lush identify such employees (esp a manager what a joke) to further improve its customer service.
Lush in the Crocker Park has very good customer service and as is the online service.