So I hat to do this because I've been coming here for 2 years but here we go.
The time before this recent visit was awful. I walked in for a pedi and mani and the only tech available was Catherine. No big deal, I'm not someone who has to have my nails done by a specific tech. I get in the chair for the pedi first and she's finishing up another womans feet so I have to wait a little. Again no big deal. I ended up waiting for 10 mins. Now to me that's not a little...but whatever. Pedi cure was good but took way longer than it's supposed to....
Mani is next. She helps me over to her station and starts working on my nails, not very talkative or friendly. She burns my cuticle with a nail polish remover then gets THE SAME CUTICLE with the nail file. Wtf?! I pull my hand back and say that it kinda hurt and she sheepishly apologized. OK.....The mani is not even half done and she ASKS THAT I PAY. I have never had someone ask me mid manicure that I pay. AND THAT'S NOT EVEN THE WORST PART. She then gets irritated that I didn't understand her accent. Ok for that I am genuinly sorry. But she YELLED AT ME because I didn't understand IN FRONT OF ANOTHER CUSTOMER!?!?!? WHO DOES THAT?!!?!? The paint from this mani chipped in less than a week. I was so embarrassed that I didn't return for a while.
I finally did return sometime last week in hopes it would be better. Spoiler alert: it wasn't...
I walk in again looking for just a mani. Linh take me immediately to a work station then decides she wants to take me to another work station. ok.... She starts working on my nails and I had an odd request for no color, since I was going to paint them myself for Easter. Not a word is spoken to me, no eye contact, not even like small talk. Now I feel like maybe I did something. She finally finishes and I pay. $17 for a mani with no paint.... I'm not looking for a discount but...I feel like maybe $17 was a bit steep....ANYWAY I tipped her $7 and left.
I'm sure the shop doesn't check their yelp and will not reach out to me, but it's all good.
I'm not going back anyway..