I consider myself a hair snob too. I used to think only going to expensive salons meant great hair cuts. No more! I only paid $11 for mine. I used to go to Aveda and pay $40 at minimum! I saw Vanessa and we bonded over Dr Who and her tattoos :) She did an Awesome!!! Job! I wanted a haircut exactly like demon Meg from Supernatural. I had gotten the same haircut 2 years ago at Aveda and she did a way better job! I had been trying to grow my hair out since that last cut to no success. My hair hadnt grown much, was unhealthy and had horrible split ends. She took off about 5 inches and it feels great! I totally trusted her! If you used to be a hair snob like me, i urge you to give this place a try. Get rid of your assumptions and prejudice about chain salons! Your wallet and your hair will thank you!