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| - Worst car buying experience! I had leased (big mistake) a car here several years ago. The lease was maturing, so I went to see my options. I went in and immediately said I wanted my car appraised, since that would be the determining factor, so I handed the sales person my keys. He was gone for 10-15 minutes, maybe even longer. We started looking around the showroom and the lot to pass the time. Finally, the sales person finds us, and we test drive a car. We get back to the dealer, and I ask about the appraisal. Over 40 minutes have gone by at this point, and my car has yet to be appraised! Ugh. Another 10-15 minutes go by, and finally, they come back with a number, which was 1500 less than another dealer. (I'm so glad I had it appraised somewhere else first!!) We still inquire about the car we test drove. The sales person was gone for another few minutes, and comes back with an outrageous number, that honestly didn't make any sense. There was a $4,000 discrepancy that was unaccounted for, which the sales person claimed was taxes and fees. I was fed up at that point, so I asked for my keys. It took me asking 4 times before they were returned! Zero customer service skills, and questionable math skills. I'm glad we left and went to another dealership, the difference was night and day! Please take your business elsewhere, you will be glad you did!!!
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