I have been a patient of this practice since 1999. Today I went in for a checkup and I filled out paperwork because it had been some time since I had seen my PCP. Dr. Ruth Eckert was my PCP since the beginning but she joined MDVIP 2 years ago so I went to see Dr. Ya Ya Su, as I did'nt need the expense of MDVIP. now I find out Dr. Su left the medical field. NSFM now has no female doctors on their staff. I was willing to see another doctor, but when billing called my insurance company they couldn't verify eligibility because my name was miss-spelled on the insurance website. Even though NSFM had my driver's license, my insurance card (with name spelled correctly) and 14 yrs of medical records, they insisted I pay out of pocket for the appointment and blood work since they couldn't "verify eligibility". I refused because it was a matter of principle-they treated me for 14 yrs, my husband for 14 years and they didn't trust me enough to take my word for it.
Shame on North Scottsdale Family Medicine! There other medical practices in the valley that would be happy to have my business. Pass on this practice!