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  • I have been to every coffee place in Scottsdale, I am not exaggerating - Literally every one. I only ever get straight black coffee. Cartel has the best. Places like Sip use Cartel Coffee but for whatever reason I like it best at Cartel. If you want the best coffee in town go to Cartel. However, Cartel lacks friendly staff. I am a very easy going person, not a lot of things bother me, and really the employees do not bother me all that much, but enough to write this review. I have had this conversation with many different people, and we have all agreed - the Scottsdale Cartel employees are aloof and dismissive. I am not sure if this comes from management? I know Abercrombie used to tell its employees to act aloof, so to add to its brand culture. I know that Cartel offers a premium product in terms of coffee, so it does appeal to a certain crowd. There is nothing wrong with that at all, that is why we have brands like BMW, and Prada - people like nice things. People also like to be treated nice. I have been to a lot of coffee shops in my life, and the ones that stand out in my mind aren't always the ones with exceptional coffee (that certainly helps), but the ones that have an open, comfortable, home-like vibe. Cartel is not like that - I think it starts with the employees. I have on more than one occasion said "how are you?" or "have a nice day" only to be ignored. It is the weirdest thing. I write this review not to criticize, but to critique. I feel somewhat alienated when I go into Cartel, it is a shame because it is close to where I live and work, and I really like the coffee, but out of principal I often avoid it.
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