Went here on a Thursday night at 8pm and it was very slow and we had a coupon for a free steak dinner. The manager introduced herself and sat us at a table around a few other people. My GF and I were very hungry, and about 10-15 min went by and no waiter came to greet us. Very frustrated by this, and seeing this as a bad sign of the service to come.. we just ended up walking out and going across the street to our goto restaurant.. Chilli's, where I've never had bad service and the food is good.
To add to the insult, the manager and hostess that opened the door both saw us walk out and thanked us for coming in and to come back and see them soon. I'm pretty sure we were about the last couple to walk in.. it was pretty funny how bad the service is.