A friend and I called and asked if there's a special for signing up for a players card. They said yes, if we each play $10, then we will each get $10 free play. We went there and the bartender was not aware of the special, even though it's written on large laminated cards next to slot machines throughout the bar. We got players cards, played well over $10 each, and never got the free play as advertised. The bartender tried to help, calling his boss for advice and telling us there's something wrong with their system and that we might get the free play if we wait. After 20-30 minutes I asked if we can get food or drinks instead of the free play and they said no, but that we might be able to get the free play next time we go there. At least we weren't charged for our two beers.