Three years ago we purchased 3 expensive pindo palms. The customer service was great at the nursery and they came promptly to the house to plant them. My husband was watching the workers plant the palms but they told him to go inside and that the had everything under control. Anyway... these palms never grew! They are pitiful! We have fertilizered and watered as directed , but they haven't grown. We feel they were not planted correctly ... just thrown in the hole with no fertilizer ( perhaps that's why they wanted my husband to go into the house ! ).