You can tell difference between the corporate owned Samurai Sam's and franchise owned. This Samurai Sam's i would guess is a franchise. The cashier is not very thourough when taking orders, talks way to fast, seems to be in his own race to take your order as fast as he can to set a new record on the fastest order taking. Had not even finished giving my order and he is telling me the price, really??
I watched him as he takes orders of other customers and is in a speed race again. Does not even hand the cup to the customer, customer asked for it and pointed to it.
Then cashier calls my name and says my order is ready. I approach the counter and he states sorry your egg rolls are not ready?!?!
Cutomer service needs to be addressed. This stems from lack of management.
Won't be going back.