I go here all of the time and have NEVER had a problem...I have gone during the week which they also give you a discount for....I always take all four of my daughters too!
Make sure you are straight forward with what you want! If you want the $20 pedicure all you are going to get it a $20 pedicure, deluxe pedicure is $37 but twice the work!
Don't walk in with nasty feet and think a basic pedicure is gonna fix it...would you wanna work on somebody's hot mess for $20?
If you are getting your nails done...book with Charlie and Tell him Megan's Mom referred you!
Their service is excellent!