I second the advice of another reviewer - stay away from this place! Instead of relaxing pampering experience the owner subjects you to her badmouthing of other clients and 24 CTV news on TV discussing world disasters. Hearing her taking calls would make you cringe because she sounds like clients must be delighted that she even considers to book them...Both the owner/receptionist and the technician who works for her are rude and unwelcoming while the technician is really rough and inconsiderate in addition to poorly trained (her mani-pedi are of really low quality). Eglinton West has many salons to choose, so keep looking...