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  • Had Lasik procedure done in January. Came in from the amazing coupon I saw online for $299 an eye. They let me know based off my vision I was not eligible and my cost was $3000+ or so! Was not expecting that but they do offer financing which was good. Decided to get my surgery done because I had wanted it a long time! While waiting for the procedure to start I was put in a waiting room with 3 other people. All whom had the same vision but used the Groupon which I did not know about. Realized I paid thousands more then many other people. Was pretty upset about that but continued on feeling scammed a bit. Had a little bit tougher recovery and was in quite a bit of pain which was not mentioned to me beforehand so I was surprised. They explained some people are more sensitive then others. I healed okay but got worried I was experiencing blurred vision a month after my procedure. They said it was "normal" and to come back in 2 months. Eventually my eyes did even out but I totally forgot about my 3 month follow up! Who would remember that? Lol... they never called and I missed it. Upon realizing this i called right away and they tried to charge me 50 dollars for a return check up! So don't miss your follow up! They over charged by card.. Took 4-6 weeks for a refund (insane).. Did not call me back after 3 left messages.. And they are checking on offering me a credit for my missed appointment. So we shall see what happens!! All in all... So blessed and thankful I can see the world! Truly amazing and would for sure do the procedure again. I would probably even use Lasik vision institute again. I just feel they need some more help with staffing and a better way of offering pricing without being unfair or sneaky. And to make it feel you are not a piece of food on a conveyor belt passing through on surgery day! Seems its a big money making business and that's the goal. Didn't feel the personal touch or interest in me as a human. And that's all customers want. But I would say that's not that staffs fault... More the corporation of the entire company. It was very clean and nice inside! Almost futuristic. And I did enjoy the super trendy bedtime glasses!
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