If I could give this place 0 starts I would! This company has been nothing but problems since the beginning. I hired them last July since my husband had been stung by a scorpion inside my house. At first things were ok then around December I started spotting roaches (which I never once seen prior) I called the company and they kept sending people out to spray and even take pictures of the roaches to see why they were not dying. By April I still had a roach problem and no end in sight and I finally had lost my patience. After several pictures were sent to the "supervisor" they said I had German roach problem and it was an extra $240 to treat them for good.... why would I pay more since from the beginning I was telling them about the roaches and they did not bother to investigate and would just spray and tell me everything is ok and leave. The problem got bad because they never bothered following up with the pictures they were taking. They did agree to treat the German roaches for free when I brought this point up and they did finally start dying in May, after 5 months of a roach infestation.
Things were ok for a while again but then again this week I started spotting scorpions in my house. I called the "supervisor" Shawn I had been speaking to since he roach problem and was told Shawn is not supervisor and never was and that's why he's no longer here.... really?? After some run around for the scorpion treatment I just gave up and cancelled with this company. I will never ever recommend this company to anybody and they're products are junk!!! After a year, yes they treated the roaches, but I still have crickets and scorpions in my house!!! When they're crappy products don't work they want you to pay more for extra service.