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  • I used to frequent this place when it was Molly Brannigans, and enjoyed the great service. The food was well priced, and the place was always fairly busy. When it changed to Shakespeare's I was curious and stopped in. To my dismay the food was more expensive, and the service was lacking. I ordered my usual (fish and chips, and a couple bears) and was happy with the food, and not so happy with the price. Fast forward to tonight, Me and my Fiance decided to try it again, as we had a event that called for some celebration. We walk in to see a white piece of paper with "Bathrooms for Customers Only" sign on the nice door. We then entered at waited at the hostess stand for a good 7-10 minutes. The bar tender seen us, but ignored us and was more interested in talking to two women at the bar. Finally a hostess/waitress sat us. We waited another ten minutes or so and I observed that she was the only waitress working, and she also had about 5-6 other tables (with parties of 2 or 4) to attend to. In addition she was the hostess. I asked her if she was the only waitress working, and she confirmed. We then thanked her, and stated we would go elsewhere. I guess the important lesson here is that in a "down economy" raising prices on the same food that was available at the same place, just with a different name, and skimping on customer service is a bad decision when your best menu items are priced moderately. If I go to a place to eat, and the meal it going to run me upwards of 45-50 dollars, I expect service to match. Once again I was sorely disappointed given the past great experiences I have had when it was Mollys. I will not attempt to eat here again, there are places that value their customers, and are more eager to deliver a pleasant experience.
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