Ryan and his team are awesome! He deeply cares about the integrity of his business, he has the expertise needed, and he provides great customer service. Phone calls are returned within 24 hours (usually less time), they listen patiently, explain slowly and in terms I can follow, and are willing to review more than once why the service they provided was in my best interest and what my options were or are. Being an Apple fan, I've been super pleased with their knowledge and expertise to service my laptop as needed, and to guide me on next steps. Thanks for such a great service!