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  • Can believe how unprofessional the Manager is at this store. First I'm a Vegas local. I normally eat at the summerlin location with wife and three kids, at least once a week. Never ever had any kind of problem. But on this occasion, I had friends in town visiting. We spent the day shopping at the down town outlet mall. Laughing, smiling, and just enjoying what started out to be such a great day. it till we went in to the cheesecake factory downtown. Once we walked in my Wife put our names down. It did take some time before we had gotten sat. There were six of us. An hour we waited. everyone was getting a little Hangry. My Wife approached the hostess and asked if were to be seated soon. The young lady said we were looking for you. She asked if we had left. Uh, NO we were sitting right next to your podium. Well another young lady came right over and call our name and sat us. To speed up my story, The Sever was great. bread came to the table. We placed our drink order. And i order my go to dish Louisiana Chicken Pasta. Oh how i love this. Well when all the food came. I tasted my dish. AND BOOM it tasted as the chicken was spoiled. I called the sever over and asked if she could smell it. She looked at the dish a said she was going to get her Manager. I replied there no need for that. Just bring my another. A few minutes later a Gentleman approached our table and identify him self as the GM Danny. I assumed he was going to speak to me about my Favorite dish, My Go to. But no. Danny emphasized in a very strong tone that he didn't appreciate on how my wife had spoken to the hostess. And if there is a problem with the food. Go some where else. Well, I asked for my Bill. at the shock my group and i were in. I just couldn't say anything, But never again, never again. But WOW Save your self any kind of Drama. Drive to a different Cheesecake factory.
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