My relationship with Chapman began in October 2011 when I stopped in to look at the Dodge Durango and Jeep Grand Cherokee. The salesman who greeted me gave me plenty of space while I looked the two cars over. After test driving a few models and unable to come to a decision the sales manager let me borrow the model I was leaning towards for 24hours. I guess he knew if I took it home it was as good as sold!
Once I had decided on a car, finalizing the deal was relatively quick and painless. I negotiated a fair price and received a generous appraisal for my trade-in.
Since buying my new car back in October 2011, I've had it serviced once under warranty, and several times for oil changes and tire rotations. And every single time the service department at Chapman took care of business; service was speedy and professional.
BOTTOM LINE: Super-impressed with every aspect of my dealings with Chapman