I understand that is billed as a "boutique hotel" so I expected some level of quaintness. What I wasn't prepared for was run down and dirty. First of all, it's very easy to miss this place, we drove by it twice as it's wedged in between two other businesses and there is not a single hotel person (i.e. valet) waiting outside. We ended up having to call the front desk and ask where we were supposed to park the car to unload our bags. She seemed confused by this request and after a few minutes she told us just to leave the car in the service entrance behind the hotel. Weird! What hotel doesn't have some sort of established valet system for their guests arriving in cars.
Check in was fine and the staff was nice but I knew as I walked in this wasn't going to work out. The lobby was super small. It was cramped with four people waiting at the front desk. We were told we had been upgraded to a junior suite, so I was hopeful the room at least would be nice. The elevator was dark and dingy and barely fit two people with luggage.
As soon as we got to the room, the few hopes I had left were dashed. The room size was nice but it was just....dingy. The bed was lumpy, everything from the curtains to the dust ruffle were wrinkled and stained. The linoleum was cracked, the burner carpet looked like it had been there for roughly a hundred years. Needless to stay, we checked out immediately and headed to the W Hotel. I would highly recommend staying somewhere else unless this is your only option.