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  • This is actually the worst spa in Toronto. Its filthy, has extremely rude,unprofessional staff, and the owner Seema is a joke. You call and leave a voicemail for something as simple as a conformation for a mani pedi combo and think someone would get back to you? No. It took a week of playing telephone tag to get a hold of a human being. So i get there i did not get greeting from anyone.. The receptionest was on her cellphone completely ignoring the fact that i came in. And waited almost 4 minutes to notice me waiting. My manicure and pedicure was done by two different people (also annoying) Consittering the girl who did my pedicure just bopped around looking like she was busy cleaning or something. But both mani pedi services were the worst ive had. Nails were all different shapes and sizes even after i told her 5 times to fix them, cuticals were nipped and buffed raw. I bled a bit.. Polish was just bad. Sad part is that the mani and pedi were both horrid. The thing that scared me the most is that the lady next to me getting her pedi done her esthetician pulled out her nippers to start and it had a piece of skin from her previous client. She whiped it off on the towel and began to work on her. The poor lady didnt even notice.. There was NO autoclave or uv light for sanitation. right at the end of the service i asked how they sanitized there stuff and she told me they use alcohol mixed with water. Im sorry thats simply unacceptable. Needless to say i went home , scrubed the crap out of my hands redid my own polish and filing and took a trip to the doctor to make sure i didnt catch anything.. You should be ashamed of yourselves what kind of owner lets her spa get like that?? A joke owner thats who. Seema send whatever schools your girls came from back there. (if they even went) and close up shop because this is disgraceful. You shouldnt be called a spa. Anyone who comes here make a trip to your doctors office because alcohol and water are not a form of cleanliness. If i could rate 0 i would. Another thing thats disturbing is that i spoke to my friend the other day turns out shes been here once aswell, She told me while she was getting changed for a massage she heard two estheticians talking about how there using foot scrubs in there facial treatments for exfoliant on the face because Seema refuses to use the product shelf because shes too cheap to use "the good stuff" that she just wants people buying it. Its really scary that the beauty industry could fall into such bad ownership that could potentially cause people harm. Im really angry, I honestly cant stand you people who ruin relaxation spas for everyone. Save yourselves time money and go somewhere with a good reputation. Because judging by most of these reviews Seema "sub par" - to horrible seems to be your "norm." P.s your video looks completely idiotic when your staff cant even pronounce the street you work on. (its pronounced "queens key") not "queens qway." you might want to think about fixing that mess along with your whole spa.
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