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| - It takes a lot to earn a review from me, either good or bad. I purchased a preowned BMW X5, and at the advice of the selling dealership, the car was brought to Grant at Munich Motors. I needed a couple preventative repairs, and it was arranged by my dealership. I am in technical sales myself, so I am sometimes hesitant to trust others with my repairs, seeing so many dishonest techs and shops in this business. I read their reviews and being positive I decided to trust them. All businesses large and small make mistakes, what separates good businesses from bad, is how they handle the mistakes. We had a minor issue during a pretty extensive repair, and they could have just told me sorry, but it's not our fault or our problem. They didn't, they stepped up, apologized for the issue, and corrected it free of charge. They have earned my business, and my referrals. Great service and great communication. Thanks
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