Ok so they are pretty pricey...but I pay out the *nose* for a good pair of jeans!! I thought the young woman who helped me was very nice, friendly and professional. I of course know my size and style so I don't generally need help but she did offer up some other styles that would fit similar to the BKE capris I picked out. The punch card they offer is pretty cool, you do have to spend a lot...but anything in there does happen to cost a lot!! I thought the store was very clean and professionally run, so congrats Buckle, I will be back!