Went in with some girl friends before a girls night out. No one seemed to know what they were doing, my friends stylists were friendly but the girl who did my hair never smiled and barely said 2 words to me. She kept burning my head with the blow dryer and did not seemed concerned with what I wanted but rather getting me out her chair as soon as she could. She never offered me a magazine, iPad or a drink as my other friends were given mimosas and were offered other things. We all ended up not liking our hair and re-doing it before going out and could persoanlly all do our own hair much better than they did! So glad we did not pay full price(luckily we had groupons) and we will never be back!