I don't even know where to start...I was very excited to come to Las Vegas to see the new Encore....We checked in at 3pm and didn't get our room till 5ish. so when i got to our room first i found out i got one king bed, when i clearly requested for two queens a month ago, and i also reminded them when i was there. i went downstairs to see what was going on an they told me there will be no more queens beds the whole week that i am going to be here for. so i was like so i book 1month ahead of time saying that i wanted to queen n i get 1 king bed. what the hell is that all about. although i know my room was free but i did have to pay for one night for it. she told me in her system that it show only have one paying adult on there not four. but i clearly said i wanted two queens bed so wouldn't that mean anything. To make it better, the registration desk girl was the biggest bitch ever. She said "a request is just a request," we never promised anything. No apology, just attitude!!
At 7pm the other half of our party checked in (couples) and they got 2 beds each. T read more »hey were told that is all that is available.
i was so piss that i was like forget it i am done with this place.
if you want to read more go Read Jen j. & Maria j we were all there